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Check out our FAQ at the bottom of this page for answers to our most frequently asked questions. For comments, questions, or partnership inquiries, please fill out the form below.

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FAQ

What is "My Monthly Delivery"?

"My Monthly Delivery" is a convenient subscription service that helps you save on the essentials you already buy regularly.

Start by subscribing to at least one product. Once subscribed, you can customize your box each month to fit your needs. You can easily add or remove items, skip a month, or adjust the delivery schedule to every 2, 3 or 4 months—whatever works best for you. If you don’t need a product this month, like laundry detergent, simply remove it and add it back later.

You'll receive reminders 1 week and 1 day before your box is finalized, giving you time to make any changes.

Then, relax and enjoy the savings on your everyday essentials!

How can I access my subscription?

You can access your subscription at any time by either logging in to your account (click on the person icon) OR clicking on the magic link from any of your subscription emails.

If you cannot find your subscription email, then click on the account login icon (the person icon in the top right corner of any webpage) and click the link underneath the words "Need help accessing your subscriptions?" Once there, you only need to enter your email address and you will receive an email with a magic link which will allow you to see any subscriptions linked to your email address (without the need to enter a password).

How are your products "tried and tested"?

At Crunchy & Co., we're committed to offering products that are both non-toxic and effective. We know how frustrating it can be to waste money on natural products that don't deliver results.

That’s why every product on our site undergoes thorough testing for efficacy. Before a product is added to our shop, we carefully screen multiple options to find the best-performing ones. If Ivy can't test a product herself, she relies on trusted friends, family members, and even customers to help pick the winners!

To put it into perspective, each time we introduce a new product category to our shop, we look at anywhere between 10-25 options. We screen the ingredients, ask questions, read customer reviews and narrow it down to 2-5 finalists. From there, we put it to the test, and only the winners get added to our shop.

This is why we don't carry an entire brand's lineup—we only feature the products that are genuinely clean and proven to work.

How can I trust you won't "sell out"?

At Crunchy & Co., we are completely independent and have no loyalty to any specific brand. Unlike affiliates, we don’t get paid by brands; in fact, it’s the other way around—we pay for the inventory ourselves to keep in our warehouse and ship to you.

This means that every product you see in our shop is there because it has been tested and meets our high standards for cleanliness and efficacy.

If a brand changes its formula and no longer aligns with our standards, we will stop carrying that product. It's as simple as that. Our commitment is always to you, our customer, and not to any brand.

How can I sample a product before buying the full size?

At Crunchy & Co., we make sampling easy and accessible. We understand the frustration of spending money on a new product only to find it doesn’t work for you. Most of our products are eligible for sampling for a few dollars, so you can try before committing to a full-size purchase.

Sample sizes are not the same as travel sizes. The purpose of a sample is to help you:

  • Experience the taste or texture of a product.
  • Test the color.
  • Decide between different scents.
  • Predict how it might perform for you.

Check out our sample products here.

If you don't see a product you would like to sample listed here, please contact us. Sometimes samples are not possible because no suitable sample container exists or the price of the full size product is too low, making paying for a sample financially unreasonable.

How fast is shipping?

We process orders the same day or next day. Delivery times depend on your location and the shipping method chosen. All orders ship from our warehouse in South Florida. Customers in Florida and nearby states typically receive their orders within 2-3 business days with economy shipping. But it can take up to 10 business days depending on your location and chosen carrier.

Do you offer free shipping?

Absolutely! Spend $110 or more and enjoy free shipping within the contiguous United States—no membership fee required. We never charge handling or packing fees, and any shipping costs you see are paid directly to the carrier, without any markup. Please note that Crunchy merch ships from a partner supplier and has separate shipping fees.

Where can I find a product's ingredients?

The ingredients for each product are clearly listed in the product page under the "Ingredients" tab.

We also describe the product's packaging for those who care about sustainable product packaging.

How can my small business be featured in your shop?

At Crunchy & Co., we’re passionate about supporting small brands! We believe that decisions made around a dinner table often bring more care and concern than those made in a boardroom. If you’re interested in having your products featured, please reach out to us at hello@crunchyandco.com. We’re always excited to test new additions for our shop!

Are you on social media?

Yes, we are! Our social media channels are a great way to learn more about toxin-free living, stay updated on the latest news, and get product alerts and reviews.

You can find our social media links at the bottom of any page on our website or click here to see all our profiles. Stay connected with us!

How can I learn more about toxin-free living?

You will probably get tired of us saying this, but we're more than just a shop! We're a community!

If you want to learn more about toxin-free living, you're in the right place. Between our blog, our free guides and our social media channels, you'll be a pro in no time.

If you're searching for a resource you don't see on our site, send us an email at hello@crunchyandco.com so we can help!

How can I learn to read product labels for myself?

We're so glad you're asking this question because this is the best way to make informed product decisions.

We have a completely FREE community on Facebook dedicated to learning how to read product labels.

You can:

  • Share product labels and ask us to analyze them
  • Browse medical studies linked to specific ingredients
  • Check out our running list of greenwashed brands
  • Ask the community about clean products they've tried that *actually* work

We also have a ton of guides available for free to help you navigate toxin-free living.

You can join the FREE community here.